At Forge Design, we occasionally update our privacy statement based on the feedback we receive.
When we do, we will add the word “Updated” next to the link to our Privacy Policy to let you know.
It is advisable to check these changes in order to understand how we safeguard your information when you make a purchase from us.
If you have any questions or concerns about our privacy policy or any updates to it, please feel free to contact us via our ‘Contact Us’ page.
How Forge Design uses the information collected
When you place an order with Forge Design, we may ask you to provide personal details such as your name, shipping address, telephone number, e-mail address, billing address, and credit card number and expiration date.
This information is used for the following purposes:
– Run the command
– Confirm your identity for payment approval
– Keep you informed of the progress of your order
– Delivering what you’ve ordered
– Give you the opportunity to apply for credit
– Send you news about Forge Design (if you have requested it)
– Guaranteeing you an optimal shopping experience
When finalizing an order with Forge Design, we will send your name and address to your credit card company to validate and finalize the purchase, and then to the third-party processing center responsible for shipping your order.
We undertake never to use your name and address for any other purpose, in particular to sell them to companies specializing in mailing lists.
We may share aggregate information and statistical data about our customers with key business partners, but your personal information will always remain confidential.
Cookies and related technologies
The AdRoll platform uses cookies, tracking pixels and related technologies to provide our services to advertisers. Cookies are small data files that are served by our platform and stored on your device. They enable us to identify your device when you navigate between different websites and applications, so that we can send you targeted advertising.
Specifically, the AdRoll cookie that we serve through the AdRoll platform for this purpose is named “__adroll”. We may also set an additional AdRoll unsubscribe cookie if you unsubscribe as described below. We may also set cookies on behalf of our advertising partners for the purposes described above. Advertising partner cookies vary according to the advertiser’s implementation.
Surveys
From time to time, we may ask you to take part in an optional survey.
The data you provide us with is at your discretion and generally includes your first name, as well as an evaluation of your experience with Forge Design and your impressions of the products you have purchased.
We use this survey information to improve the shopping experience for you and other customers.
Some of your answers may be posted on our website to inform other users about our products, but only after obtaining your consent.
We will always consult and notify you before disclosing any personal details or information with our third party partners.
Unsubscribe Policy
If you prefer not to hear from us, please don’t take it personally! Simply click “unsubscribe” on our subscription status page and enter your information.
You can also unsubscribe by informing us via the contact form on our “Contact us” page.
You can unsubscribe from receiving targeted advertising from us or other advertising companies: AdRoll is also a member of the Network Advertising Initiative (NAI) and adheres to the NAI Code of Conduct.
You can use the NAI opt-out tool here, which will allow you to stop seeing targeted advertising from us and other NAI-approved member companies.
We also comply with the Self-Regulatory Principles for Online Behavioral Advertising managed by the Digital Advertising Alliance (DAA).
You may opt-out of receiving targeted advertisements from other companies that perform ad targeting services, including some with whom we may work as Advertising Partners via the DAA website here.
Security
Here at Forge Design, we are committed to protecting your privacy and your personal information.
Whenever you submit information including your credit card number, name, and address to the forgedesign.com e-commerce system via your computer, it is encrypted using Secure Sockets Layer (SSL) software.
In our main offices, we also use encryption and web security technologies to protect your privacy and personal data.
Only the entities in charge of processing your order will have access to your credit card and banking information.
At Forge Design, we are constantly reviewing our policies and practices to ensure that all your information remains safe and secure.
Contact Forge Design
We want your customer service experience to be as high quality as our furniture, and there are always plenty of ways to ask questions and give feedback. Contact us!
Protection against fraudulent charges
Don’t worry, you’re protected if a third party commits credit card fraud using your personal information following a purchase at Forge Design.
Legal disclaimer
The only time we will share your personal information will be when required by law or in the good faith belief that it is necessary in order to comply with the law.
If you have any questions about this privacy statement, please contact us by phone or e-mail.
